Mendelow’s Stakeholder Matrix is a strategic tool used to analyze and prioritize stakeholders based on their power (level of influence) and interest (level of concern or involvement in a project, business, or decision). It helps organizations identify how to effectively engage with different stakeholders and allocate resources accordingly.
Contents
The Four Quadrants of the Matrix
The matrix divides stakeholders into four categories based on their level of power and interest:
- High Power, High Interest (Manage Closely)
- Description: Stakeholders in this quadrant have significant influence and are deeply concerned about the outcome. They are often decision-makers or key partners.
- Action: Actively engage with them, keep them informed, and involve them in decision-making processes. Their buy-in is crucial for success.
- Examples: Board members, investors, senior executives, regulators.
- High Power, Low Interest (Keep Satisfied)
- Description: These stakeholders have significant influence but are not as invested in the details of the project.
- Action: Keep them informed about high-level progress and important decisions to ensure they remain satisfied but avoid overwhelming them with unnecessary details.
- Examples: Major clients, government officials, influential industry bodies.
- Low Power, High Interest (Keep Informed)
- Description: These stakeholders are interested in the project but have limited ability to influence outcomes.
- Action: Keep them updated with regular communication and consider their opinions, as they can offer valuable insights or support.
- Examples: Employees, local communities, support teams.
- Low Power, Low Interest (Monitor)
- Description: Stakeholders in this quadrant have minimal influence and limited interest.
- Action: Monitor their engagement levels and only communicate with them as needed to avoid wasting resources.
- Examples: Peripheral groups, minor suppliers, distant observers.
Benefits of Using the Mendelow Matrix
- Improved Stakeholder Engagement: Helps focus efforts on stakeholders who matter most.
- Resource Allocation: Ensures time and resources are invested wisely.
- Conflict Management: Helps anticipate and mitigate potential resistance.
- Strategic Planning: Provides clarity on how stakeholders impact decision-making and project outcomes.
How to Use the Matrix
- Identify Stakeholders: List all relevant individuals, groups, or organizations affected by or influencing the project.
- Assess Power and Interest: Evaluate their level of influence and concern.
- Place on the Matrix: Categorize each stakeholder into one of the four quadrants.
- Develop a Strategy: Tailor engagement strategies based on their quadrant.
- Reassess Over Time: Stakeholder positions may change, so revisit the matrix periodically.
Visualization of the Matrix
| Low Interest | High Interest | |
|---|---|---|
| High Power | Keep Satisfied | Manage Closely |
| Low Power | Monitor | Keep Informed |
